B2B services
TNS in Ukraine has a wide experience in business-to-business (B2B) research for companies working in IT, agriculture, equipment production, building and many other sectors.
Our expertise in B2B research:
1. Consumer understanding:
- Consumer’s portrait
- Consumers’ preferences and motivation
- Consumers’ needs
- Use of a product and attitude to it
- Points of sale
- Product perception
- Satisfaction by product or service
- Consumers’ evaluation of service and personnel, etc.
- Consumer segmentation
- Concept and product testing, advertising evaluation
2. Competitor monitoring:
- Market volume
- Competitors present on the market
- Market segments
- Dynamics of market segment change
- Perception of various producers’ brands
- Main market outlets assessment
- Evaluation of market development tendencies and perspectives
- Company image
3. Supplier study:
- Evaluation of market development tendencies and perspectives
- Company image
- Operating conditions
4. Intermediary and partner study:
- Partners’ satisfaction by a company’s work / operating conditions
- Quality and level of service
- Company image
- Market dynamics and other
5. Organization study:
- Corporate culture study
- Organization structure study
- Loyalty and employee motivation research
- Measuring satisfaction from main aspects of work
- Company’s social-psychological climate study
6. Target audience study:
Company image
- as employer
- socially responsible image of a company in public opinion
- company credibility (financially, as a partner etc.)
7. Consultation and workshop
Brainstorm together with Client and Executor, as well as with other participants (advertising agencies, partners etc.)
- Idea generation
- Project results insight
- Further steps joint planning