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B2B services

TNS in Ukraine has a wide experience in business-to-business (B2B) research for companies working in IT, agriculture, equipment production, building and many other sectors.

Our expertise in B2B research:

 1. Consumer understanding:

  • Consumer’s portrait
  • Consumers’ preferences and motivation
  • Consumers’ needs
  • Use of a product and attitude to it
  • Points of sale
  • Product perception
  • Satisfaction by product or service
  • Consumers’ evaluation of service and personnel, etc.
  • Consumer segmentation
  • Concept and product testing, advertising evaluation

2. Competitor monitoring:

  • Market volume
  • Competitors present on the market
  • Market segments
  • Dynamics of market segment change
  • Perception of various producers’ brands
  • Main market outlets assessment
  • Evaluation of market development tendencies and perspectives
  • Company image

3. Supplier study:

  • Evaluation of market development tendencies and perspectives
  • Company image
  • Operating conditions

4. Intermediary and partner study:

  • Partners’ satisfaction by a company’s work / operating conditions
  • Quality and level of service
  • Company image
  • Market dynamics and other

5. Organization study:

  • Corporate culture study
  • Organization structure study
  • Loyalty and employee motivation research
  • Measuring satisfaction from main aspects of work
  • Company’s social-psychological climate study

6. Target audience study:

Company image

  • as employer
  • socially responsible image of a company in public opinion
  • company credibility (financially, as a partner etc.)

7. Consultation and workshop

Brainstorm together with Client and Executor, as well as with other participants (advertising agencies, partners etc.)

  • Idea generation
  • Project results insight
  • Further steps joint planning

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